FAQs
How to Add Free Watch Faces?
How to Access Free Watch Faces
To skip the purchase, to try the app for free, click the cross icon in the top left corner.
Free animal watch faces are available for all users.
They are found in the "Free" section on the top of the main screen.
Is it a Lifetime Purchase or Subscription
How To Get My Lifetime Purchase or Subscription?
The app has both!
We also offer a 3-day free trial so you can experience the app before you purchase!
Lifetime 1-Time Purchase:
You can purchase lifetime access by clicking on any animal with the green "Download" button
If you unlocked the one-time lifetime access, it means that you have unlimited lifetime access to the app's gallery.
12 Month Subscription:
We also offer a 12 month purchase, that you can cancel any time!
Free 3-Day Trial:
Before purchasing you can try our free 3-day trial.
To access the free 3-day trial click on any animal before purchasing with the green "Download" button.
During this time you can try all our animal watch faces for free!
Which faces will be available after upgrading to a premium account?
You can download any Animal Apple Watch face after upgrading to a premium account!
We release new animals regularly, be sure to be on the lookout!🙂
Note: Don't forget to configure your series in the application settings for the properly app work.
How to check if you have a purchase or an active subscription
How to check your purchase history: https://support.apple.com/en-us/HT204088
Note: To get a refund, please contact Apple Support: https://support.apple.com/en-us/HT204084
Please Note, The developers on the App Store don’t have access to Apple's payment system. All payments are managed by Apple and only their support can refund you.
To check your subscription or unsubscribe:
1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions
4. Find our app there, and press "Cancel subscription"
Don't see our app in Active? That means you're not subscribed.
Still, have any questions? We are always in touch, and ready to help!
Just send an email to hellowatchfaceanimals@gmail.com, we will answer you as soon as possible.
I've Already Paid for the App, It Asking Me to Pay Again
I've Already Paid for the App, It Asking Me to Pay Again
Click "Restore" to restore your payment.
How to use the app on another Apple device
To use the app on another Apple device you need to be logged into the same Apple account you've paid from. After the app is installed on another device, just click the "Restore" button on the main screen. Your purchase will be restored.
I've paid for the premium twice / I was charged two times
Please, check your Apple's Purchase History. Apple doesn't allow you to be charged twice from the same Apple ID. You may have been charged by another app or service.
If you still have any questions, please email us at hellowatchfaceanimals@gmail.com. We will help you to solve the issue.
How to Cancel my Subscription Or Get A Refund
To skip the purchase, click the cross icon on the top left.
Watch Face Animals Gallery provides a great variety of free content! We also have a subscription with a free 3-days trial to get full access to all the watch faces for 3-days.
New Premium animals are added weekly. Follow our Instagram to stay up to date on the latest animals.
Need help?
How to check if you have a purchase or an active subscription
How to check your purchase history: https://support.apple.com/en-us/HT204088
Note: To get a refund, please contact Apple Support: https://support.apple.com/en-us/HT204084
Please Note, The developers on the App Store don’t have access to Apple's payment system. All payments are managed by Apple and only their support can refund you.
To check your subscription or unsubscribe:
1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions
4. Find our app there, and press "Cancel subscription"
Don't see our app in Active? That means you're not subscribed.
Still, have any questions? We are always in touch, and ready to help!
Just send a email to hellowatchfaceanimals@gmail.com, and we will answer you as soon as possible.
Can I Try a Watch Face Before I Buy?
Yes! You can try out our premium Watch Faces for Free!🙂
Please follow these steps:
1. Click on any animal "Download" button
2. Click the close button on the top left
3. Tap "Try 3-Day Trial"
How Can I Enable Family Sharing
You can share the app with your family members, so they can use it for free!🙂
When you set up Family Sharing, family members can share purchases, subscriptions, their location, and more without sharing accounts. One adult family member —the organizer— sets up a family sharing group and invites up to five other family members to participate. When family members join, they have instant access to the shared. Click here for more information
How to share the app with your family member
Your family member can restore purchase to use the application on their iPhone:
1. Download the app to iPhone/iPad
2. Click “Restore” button on the main screen or go to the settings in the app and tap “Restore Purchases”.
How to create a Family Sharing group
You only need to set up Family Sharing on one device. Then it’s available on all your devices that are signed in with the same Apple ID.
Go to Settings > [your name] > Family Sharing, then follow the onscreen instructions to set up your Family Sharing group.
Don't Work on my Apple Watch
Please note, that our app works with all Apple Watch series.
To fix this issue, please:
1. Make sure your iPhone is updated to the latest software and your Apple Watch has the latest watchOS version
2. Click the "Configure Apple Watch…” button in the settings to get watch faces available for your Apple Watch
3. Restart both your Apple Watch and iPhone
Note: It's important to do all the steps from this instruction! If you miss any of them, you will not be able to fix it.
The "Watch" app in the sharing menu doesn't respond
If the "Watch" app is not clickable, please:
1. Ensure that the "Airplane mode" is disabled, and the Wi-Fi is Turned On on your Apple Watch,
2. Close the default "Watch" app by clearing it from the iPhone's operation memory, then reinstall our application, and try to add any watch faces again.
(If after the reinstallation the app will ask you to pay again, click the "Restore" button on the purchase screen)
If it wouldn't help, please unpair, and then pair again your Apple Watch, and iPhone.
If you have actually followed all of the steps, but it's still not working, contact our support team at hellowatchfaceanimals@gmail.com.
In your e-mail, please specify whether you can't add a specific watch face type (Portrait, Live, Widget, or Static) or all of them. Also, please provide your Apple watch series.
Did you design the watch faces?
Yep. 🙂 All of the clockfaces are original and designed and coded by me. Hope you like them.
I sketch the illustrations on an iPad Pro with an Apple Pencil and code the clockfaces in Swift.
If you have any future ideas or just want to say hi I would love to hear from you. 🙂
How Can I Change Features/Complications
1. With the Watch Face showing, touch and hold the display, then tap Edit.
2. Swipe left all the way to the end. If a face offers complications, they’re shown on the last screen.
3. Tap a complication to select it, then turn the Digital Crown to choose a new one — Activity or Heart Rate, for example.
4. When you’re finished, press the Digital Crown to save your changes, then tap the face to switch to it.